What should a CNA do if a patient becomes combative during care?

When a patient becomes combative during care, staying calm and removing yourself from the situation is crucial for several reasons. First, maintaining a calm demeanor can help de-escalate the situation. Patients often react to the emotions of those around them, and a calm presence can potentially reduce their agitation. By stepping away from the immediate environment, the CNA ensures their own safety and allows the patient the space they may need to regain control.

This approach also prioritizes the well-being of the patient. Instead of escalating the situation further, the CNA can reassess the circumstances and seek assistance. It's important for healthcare professionals to know their limits and to call for help when needed, ensuring that the patient receives the care they require in a safe and appropriate manner.

In contrast, arguing with the patient or attempting to restrain them can exacerbate the situation, potentially leading to injury for both the patient and the caregiver. Making jokes may not be appropriate in a tense situation, as this can be perceived as dismissive or unprofessional, further agitating the patient. Therefore, the most effective and safe response is to stay calm and remove oneself from the situation, seeking assistance when necessary.