If a client expresses anger during care, what is an appropriate response for the nurse aide?

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When a client expresses anger during care, responding with empathy and openness is essential. Acknowledging the client's feelings with "You seem upset. Would you like to talk about it?" demonstrates active listening and validates their emotions. This approach shows that the nurse aide is attentive to the client's experience and encourages communication, which can help de-escalate the situation.

This response promotes a therapeutic relationship, allowing the client to express their feelings and concerns, which can lead to a better understanding of the root cause of their anger. It not only addresses the immediate emotional state of the client but also encourages the client to feel heard and respected.

In contrast, other responses may dismiss the client's feelings or minimize the importance of their emotional state, which can lead to frustration or disengagement from the care process. Therefore, responding empathetically is the most effective and appropriate way to handle a situation where a client is expressing anger.

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