How should a CNA respond to a patient's sudden changes in demeanor?

When a patient exhibits sudden changes in demeanor, the most effective and appropriate response is to assess for any potential causes of the change and notify the nurse. This approach prioritizes patient safety and well-being, allowing the CNA to gather important information that can help identify underlying issues that may require immediate attention.

By assessing the situation, the CNA can look for indicators such as physical discomfort, emotional distress, or changes in vital signs that may explain the shift in behavior. Prompt notification of the nurse ensures that a trained healthcare professional can evaluate the situation more thoroughly and take any necessary actions—whether that involves medical intervention, adjusting care plans, or providing additional support to the patient.

Ignoring the behavior or continuing with care tasks without acknowledging changes can lead to overlooked issues that may worsen the patient's condition. Similarly, attempting to counsel the patient on their feelings might not be appropriate, as CNAs are not typically trained to provide counseling. Continuously asking the patient if they are okay may come off as intrusive or aggravating, especially if the patient is experiencing distress.

The selected response emphasizes the importance of communication and collaboration within the healthcare team, ensuring that all changes in a patient’s condition are properly addressed.